Contact
Talk to BoxxTicket.
Three ways to reach us.
Email
Best for quotes, refunds, organiser onboarding and anything in writing.
[email protected]Instagram
Quick questions and DMs.
@boxxticketofficialTwitter / X
Live event updates and announcements.
@boxxticketoffi1
Common questions
Before you write.
I bought a ticket but didn’t receive it
Check spam first. If it’s not there, email [email protected] with the email and phone number you used at checkout — we’ll re-send to either channel.
An event I bought a ticket for was cancelled
When an organiser cancels, we initiate refunds for affected orders as soon as the official cancellation reaches us — you don’t need to apply individually. See the refund policy for full detail.
I want to sell tickets for my event
Tell us about the event and we’ll come back with a publish-ready quote.